Have Questions?
Check Out Our Video FAQs!
Do you use drones?
YES! We are part 107 certified and love to fly. Drone footage are a great accent piece for any video. If your video can benefit from the use of a drone we won't hesitate to use it.
How will the final product be delivered?
We deliver all videos via a downloadable link from WeTransfer as an MP4 file. Additionally we will send a digital link from Vimeo that can easily be shared via email or social media.
What is your typical turn around time?
This varies project to project. We want to get the project back to you as quickly as possible so that you can put it to use, but quality does take time. We will establish a turn around time before beginning work.
Do you travel?
Of course! Small travel fees are associated with anything we can drive. For farther travel as long as expenses are covered for anything requiring a flight/hotel, we'll film just about anywhere in the world!
What input do you want from us?
We appreciate any input you can give us about your preferred style or business insight. You know your business better than anyone and have been around from the beginning, whereas we might only have experienced it for a matter of weeks. We ask that you guide us to what you want and we'll take it from there.
If there is a problem with our video can you fix it?
Absolutely. Problems are rare but could include a misspelled name, something you decide not to include, or a variety in song selection. Our goal is to exceed all expectations with a final that blows you away. Any feedback is always appreciated as we don’t expect you to settle for anything.
Do you require a deposit?
We do require a deposit before beginning any work. Our typical deposit is 25% of the total production cost as to allow us to purchase any licensing, rent gear, or hire anyone before production begins. The deposit is included in the total cost and is not an additional cost.
Do we get the RAW footage?
You are more than welcome to have access to all the RAW footage. All that we ask is that you provide us with an external drive or SSD to store it on when changing hands. This footage will be unedited and not color corrected. You can have all project files as well.